Know Your Rights (Changing Providers)

Know Your Rights (Changing Providers)

KNOW YOUR RIGHTS: If you are enrolled in the Affordable Connectivity Program (ACP), you have the freedom to switch providers or cancel your existing internet service. ACP allows you to transfer your ACP benefit once a month — just contact the new internet service provider to start the process. For more details, please visit https://www.affordableconnectivity.gov/manage-my-benefit/.

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